Sales Manager E-Commerce

We are seeking a results-oriented and solution-focused Sales Manager E-Commerce who thrives in a dynamic and creative environment. You are a strong collaborator who inspires those around you, confidently influences across functions, and engages effectively with stakeholders at all levels.

About Cole & Son

Founded in London in 1875, Cole & Son is a leading brand in the global wallpaper market. Known for its iconic prints and artistic, innovative design, the brand has adorned some of the world’s most prestigious interiors, including Buckingham Palace, the Palace of Westminster, and the White House. Cole & Son is part of Embellence Group, a leading European company in interior decoration with a portfolio of premium brands and manufacturing.

About the role

To realise our ambitious growth strategy, we are seeking someone who will take ownership of driving the business forward, with a strong focus on revenue, margins, and profitability. You will ensure that our digital channels deliver an inspiring and seamless customer journey, from the very first interaction to the post-purchase experience.

Your specific responsibilities will include:

• Implementing a data-driven approach, using customer and sales insights and robust performance analytics, as a basis for decision-making.
• Identifying prioritising and leading development initiatives related to platform functionality and conversion optimisation
• Ensuring E-Commerce platforms and integrations operate efficiently and reliably

Furthermore, you will work with Marketing and Developer colleagues to

• Ensure site performance and scalability, whilst maintaining fast response times and an excellent user experience.
• Explore new markets, channels and partnerships to drive growth and strengthen the digital business
• Ensure compliance with all legal, regulatory and Company standards.

A strategic, commercially focused individual, you will be well versed in managing high growth websites. In particular, you will be driven by analytical proficiency, including;- Conversion rates and customer acquisition costs. Moreover, you should have experience in;-

• Leading technical projects, such as platform migrations or implementation of personalisation and recommendation tools
• Analytics and optimisation tools such as GA4, Looker Studio, Klaviyo, Clarity or similar
• Front-end, back-end and integrations between PIM, CMS and CRM systems
• How UX content and visual expression influence both conversion and brand perception.

Other

Start date: By agreement

Compensation: An attractive package, opportunities for international travel, and other company benefits

Location: Head Office, Chelsea, London or the Groups Head Office in Borås, Sweden